Common tech problems
What’s happening
with your tech?
From a slow laptop to your next PC build, start with what you’ve noticed. We’ll help you understand the next step.
Message TechSavRepairs • Builds • Support · Birmingham & surrounding areas
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Is it cooked?Repair & diagnosis libraryFind your problem
Tap a heading to see how we can help. These are possibilities, not a diagnosis.
My PC or laptop is slow or keeps freezing.
What it might meanToo many background apps, low storage, software trouble or a hardware fault can cause similar symptoms.
How TechSav can helpAssess performance, troubleshoot Windows and software, and check whether a suitable SSD or RAM upgrade would help. An upgrade isn’t a cure for every fault.
What to sendThe make and model, when it freezes, which apps are affected and any error message. Mention recent changes.
Next stepMessage us so we can check whether remote support or a device assessment is suitable.
Ask about a slow computer on WhatsAppWindows won’t start properly.
What it might meanA failed update, damaged Windows files or a storage fault could be behind a repair loop, error screen or failed start.
How TechSav can helpAssess the startup problem and suitable Windows repair, recovery or reinstall options. We don’t offer specialist data recovery or guarantee files can be recovered.
What to sendThe device model, exact error or a photo with personal details hidden, what happened before the problem and whether important files are backed up.
Next stepAsk about an assessment before resetting or reinstalling if you need files that aren’t backed up.
Ask about Windows startup on WhatsAppI’m running out of storage or considering an upgrade.
What it might meanYour drive may be filling up, or your current hardware may not suit the apps you use. More memory and more storage solve different problems.
How TechSav can helpCheck compatibility, assess storage clean-up, and discuss suitable SSD, RAM or other PC upgrades and data transfers. Benefits depend on the device and the cause of the problem.
What to sendThe model, current storage or memory if known, your main apps or games, budget and what you want to improve.
Next stepCheck suitability with us before buying parts. Tell us if you need existing files transferred.
Discuss an upgrade on WhatsAppI need help setting up a new computer or planning a custom PC.
What you may needA new computer may need updates, software, peripherals and files set up. A custom PC needs compatible parts chosen around how you’ll use it.
How TechSav can helpNew-computer setup, suitable data transfers, custom PC assembly and agreed Windows, driver and testing options. Any required Windows licence must be genuine.
What to sendYour computer model or proposed parts, budget, intended apps or games, and any equipment or files you want to move across. Don’t send account passwords.
Next stepTell us your goals before buying parts or arranging setup, so we can agree the scope and quote.
Discuss setup or a build on WhatsAppMy home Wi-Fi or printer won’t connect.
What it might meanThe device settings, Wi-Fi coverage, router or internet provider could be involved. A printer connection problem doesn’t always mean the printer is broken.
How TechSav can helpBasic home-network checks, router or mesh setup, printer connections and identifying whether the issue is with your device, home network or provider. No enterprise network work or guaranteed speed improvements.
What to sendThe router or printer model, affected devices, any error and whether other devices can connect. Include your postcode, but not your Wi-Fi password.
Next stepMessage us to check whether home support is suitable or the issue needs your internet provider.
Ask about connections on WhatsAppMy phone screen is cracked.
What it might meanThe screen may be damaged, but a cracked display doesn’t rule out other damage. Suitability depends on the exact model and condition.
How TechSav can helpCheck whether a model-specific screen replacement is suitable before accepting the job. Phone work is screens only, not general phone or liquid-damage repair. Original water resistance cannot be promised after opening.
What to sendThe exact make and model, a photo with private information hidden, whether display and touch still work, and any other damage or faults.
Next stepAsk us to check the model, parts and repair risks first. Parts are paid for before ordering, after the work is agreed.
Check screen suitability on WhatsAppMy console is loud, running hot or shutting down.
What it might meanDust or restricted ventilation may contribute, but overheating, noise and shutdowns can also indicate faults that cleaning won’t resolve.
How TechSav can helpInternal cleaning, overheating assessment and noise investigation, plus suitable officially supported storage upgrades. No HDMI-port, no-power, motherboard or board-level repairs.
What to sendThe console model, when it becomes loud or shuts down, any warning message and whether it happens in particular games.
Next stepAsk about suitability for an assessment or clean. We’ll agree the work and charging basis first; cleaning is not a guaranteed fix.
Ask about console assessment on WhatsAppNot on the list?
Tell us what’s happening.
You don’t need to know the technical name. Describe the problem and we’ll check whether it’s something TechSav can help with.
Message TechSav about another problemCall 07523 895051 · Birmingham & surrounding areas