Diagnosis guide
Why is my PC or laptop so slow?
A slow computer is a symptom. Work out whether startup apps, storage, software or the hardware needs attention.
Read the guidePC & laptop repairs · Birmingham
A computer problem shouldn’t end with a new computer.
PC and laptop diagnostics in Birmingham, with a clear explanation of the fault and an agreed quote before repair work begins. Start with the symptoms. We’ll help work out what is worth doing next.
Ask about pc & laptop repairs Clear quote before work Parts agreed first Repair before replace
Sound familiar?
Start with what you’ve noticed.
- A slow start or apps that take ages to open
- Freezing, crashes or unexpected restarts
- A computer that turns on but shows no picture
- Software errors or a device that feels unreliable
What TechSav can help with
TechSav can assess the fault, troubleshoot Windows and software, remove malware, set up peripherals and discuss compatible hardware upgrades. Suitable software problems may be handled remotely. A device that needs physical checks will need an agreed appointment.
What we normally check
- When the issue began and whether it affects one app or the whole computer
- Startup behaviour, resource use, available storage and relevant errors
- Storage and memory suitability, connections and basic hardware behaviour
- Your backup position and whether an upgrade would address the actual limitation
What could be happening?
Background software, limited storage, a driver problem or ageing hardware can produce similar symptoms. A slow PC does not prove it needs more RAM, and a blank screen does not prove the computer is beyond repair. Diagnosis comes before a parts order.
Board-level repair, microsoldering and specialist data recovery are outside our launch scope. Laptop screen, battery and keyboard replacements are not currently advertised services.
How it works
A decision before a repair.
- 01
Describe the problem
Send your symptoms, model and postcode. We check whether the enquiry fits our service.
- 02
Agree the approach
We confirm the assessment or work and charging basis. Parts and extra work need your approval.
- 03
Know the next step
We explain the finding, agreed work and outcome. If it needs a specialist, we say so.
A couple of useful questions.
Should I buy a new laptop first?
Check the fault and your needs first. A repair or compatible upgrade may be sensible, but we won’t recommend spending on a device if the likely benefit does not justify it.
Can you guarantee my files will be recovered?
No. Tell us about unbacked-up files before any work. Data transfer and ordinary Windows recovery are different from specialist recovery of a failed drive.