Based on the recorded TechSav job. Observed condition and reported outcome are distinguished below.
Problem reported
The owner of a PlayStation 5 with a disc drive reported that loading a game caused overheating and shutdowns. The console had reportedly been unusable in this way for approximately two months. This is the reported history, not a measured two-month test.
Symptoms and what was checked
The reported shutdown behaviour and internal condition were considered during the work. Heavy internal dust contamination was found when the console was opened. The available record does not identify a measured temperature, a failing electrical component or a laboratory-confirmed thermal cause.
Finding and likely contribution
Heavy dust was a clear finding and a reason to clean the console. Restricted airflow was a possible contributor to the symptoms. The record supports describing that finding and the later behaviour; it does not establish a specific power-supply, fan or motherboard diagnosis.
What TechSav did
The console was disassembled for internal cleaning, including removal of the disc drive. Internal dust was cleaned, the console was reassembled and it was powered on. This was a cleaning job, not an advertised board-level repair or liquid-metal service.
The recorded result
Jev reported that the console operated correctly after reassembly and did not overheat or shut down during the post-clean use completed at that stage. No exact test duration, temperature reduction or long-term follow-up is recorded here. We therefore do not describe this as a permanent or guaranteed fix.
What this means for a similar problem
A console with the same outward symptoms can have a different cause. This case shows why checking the condition before deciding on replacement can be useful. If your PS5 shuts down, send the model, timing and any warning first. We can check whether a cleaning or overheating assessment is appropriate.